ACS Hiring for Team Leader / SR Team Leader

Company Name:   ACS, A Xerox Company

Designation: Team Leader / SR Team Leader ( FA, GL accounting & Intercompany Recon - 6 Opening(s) 

Job Description:

I. Operational tasks

1.To lead a large team with focus on performance to achieve goals, including coaching and developing teams.

2.To ensure that the team operates effectively and maintains service level agreements.

3.Posses proven ability to manage workflows and processing tasks

4.Possess previous experience analyzing business performance measures and reporting.

5.Possess prior experience in training facilitation and administration to Develops and/or conducts training programs

6.To oversee the maintenance of departmental records.

7.To collaborate with Support Functions like IT, HR, & Finance to establish the right infrastructure to enable smooth Operations.

8.To interact with internal and external auditors and participates in occasional auditing projects or provides information and access to accounting records as required

9.To perform functions associated with monthly financial closing

Company Profile:

ACS is a leader in BPO and IT Outsourcing across a variety of industries and the public sector. Thousands of companies rely on us to help improve their processes, manage client operations, and focus on their core business. By working with us and our suite of business process outsourcing services, companies can save money and improve efficiency. We offer services that range from HR outsourcing and finance BPO to IT outsourcing and customer service call centers. Whatever your business' needs, ACS can work with you. Take a look at some of our case studies below to see how we have helped companies to outsource.

ACS, A Xerox Company, is a global leader in business process and information technology services. That covers a lot of ground, from finance and accounting and transaction processing to IT outsourcing, human resource services and customer care.Everything we do is driven by a single overriding mission: to help our clients focus on their core business. We serve such wide-ranging industries as Government, Communications, Manufacturing, Retail, Financial Services, Healthcare, Education, and Transportation.

Desired Profile:

II. Communication & Client Servicing

1.To respond to inquiries from employees, clients, vendors and other outside parties.

2.To correspond both orally and in writing with internal and external parties. Strong interpersonal skills,

flexibility, and customer service orientation

III. Company Contribution

• Assists with related special projects, as required

Experience:        3 - 8 Years

Role:      Team Leader -(NonTechnical)

Functional Area:     ITES/BPO/KPO, Customer Service, Ops.

Education:
UG - B.Com - Commerce 
PG - M.Com - Commerce

Location:       Ernakulam / Kochi/ Cochin


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