IBM Off Campus drive for freshers 2012 & 2013 on 25th November 2013

Company Name : IBM

Website : http://www.ibm.com

Job Designation /Job Role : - 

·         Providing Voice support to Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.

·         Remote Infrastructure support delivery

·         Perform problem cause analysis.

·         Resolve routine customer problem

·         Ability to Identify Opportunity & Implement Process Improvements

·         Has technical experience and skills in the areas of problem determination, creativity and analysis.

·         Ability to meet a set of defined account agent productivity measurements.

Experience  : Freshers

Location : Hyderabad/Bangalore

Qulaification :

 Bachelor's Degree/ Diploma Any Graduate  (10+2+3), Any Post Graduates,  

CTC : Will be disclosed to the selected candidates by HR

Desired candidate profile and location :

Kye Skills :     

·         Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

·         Browser Support - Internet Explorer

·         Strong computer skills required        

·         Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring,

LLast date : 23-11-2013 (Saturday)       

EXP : Fresher’s

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Company Profile :

IBM has been present in India since 1992 (re-entry, after an exit in the 1970s). Since inception, IBM in India has expanded its operations considerably with regional headquarters in Bangalore and offices in 14 cities including regional offices in New Delhi, Mumbai, Kolkata and Chennai. Today, the company has established itself as one of the leaders in the Indian Information Technology (IT) Industry.

IBM has set the agenda for the industry with 'on demand business' - a kind of transformation where an organisation changes the way it operates and reduces costs; serving customers better, reducing risks and improving speed and agility in the marketplace. IBM is already working with customers to transform them into 'on demand' businesses. IBM is the only company in the world that offers end-to-end solutions to the customers from hardware to software, services and consulting. Linux support further enhances IBM's e-business infrastructure enabler capability.

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